Delivery Policy

UK Delivery

At Evolve Yourself, we aim to get your order to you safely and as quickly as possible.

We offer FREE UK delivery on orders over £50 using our 48-hour delivery service.

For UK orders, we generally use Royal Mail services for parcels weighing up to 20kg. For larger, heavier or oversized orders, we may use Evri, DPD Local or another suitable courier to ensure your order reaches you safely.

Delivery options and costs are calculated automatically at checkout based on the weight and size of your order.

Once your order has been dispatched, we'll send you a confirmation email with tracking information where available.

UK Delivery Times

Orders placed Monday to Thursday are normally dispatched the next working day. Orders placed Friday, Saturday or Sunday will normally be dispatched on Monday, or the next working day if Monday is a bank holiday.

Our main Royal Mail delivery services are:

Royal Mail Tracked 24 – usually delivered within 1–2 working days after dispatch.

Royal Mail Tracked 48 – usually delivered within 2–3 working days after dispatch.

Delivery times are estimates, and occasional delays may occur due to circumstances outside our control.

International & Worldwide Delivery

Evolve Yourself offers international delivery to customers across Europe, North America and other supported destinations worldwide.

European destinations include Albania, Andorra, Armenia, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and Turkey.

We also deliver to Canada, the United States and Mexico, as well as other supported destinations worldwide.

For smaller international parcels, we may use Royal Mail international services. For worldwide shipping, we usually use DHL Worldwide services, particularly for larger or heavier parcels, providing a reliable and trackable delivery service.

Available delivery options and prices will be displayed at checkout.

Customs Duties & Taxes

United States

For orders shipped to the United States, applicable taxes and import charges are calculated and collected at checkout where required.

Where applicable charges have been collected at checkout, these will form part of the total amount paid when placing your order.

Europe & Other International Destinations

For orders shipped to European countries and other international destinations, customs duties, import VAT and local taxes are not included in our product prices or delivery charges.

Any applicable customs duties, import VAT or other local charges are the responsibility of the customer and may need to be paid to the courier or local customs authority before or upon delivery.

These charges vary by country and are determined by the relevant local authorities. We recommend checking your country's import requirements before placing an order if you are unsure about potential charges.

Customs clearance may also occasionally result in additional delivery delays outside our control.

Carefully Checked Before Dispatch

All products are carefully checked before they are packed and dispatched. If we discover any damage or fault during our checks, the item will not be sent to you.

We also take particular care when packaging fragile products, including crystal singing bowls, Tibetan singing bowls, crystals and other delicate items, to help protect them during transit.

Questions About Your Delivery?

If you have any questions about delivery or your order, please get in touch through our Contact Us page or email us at contact@evolveyourself.co.uk.

We’ll be happy to help.