For UK Shipping:
We are pleased to offer shipping services through Royal Mail, Evri, and DPD-Local for orders placed on our website. We use Royal Mail services for orders with a total weight of up to 10kg and dimensions not exceeding 61 x 46 x 46cm.
For orders that exceed the size and weight limits of Royal Mail, we use Evri or DPD-Local services. The appropriate shipping service for your order will be automatically calculated at checkout based on the weight and dimensions of the items in your cart.
The cost of postage is calculated based on the weight and size of the items in your order and will be displayed at checkout. Shipping fees may vary based on your location and the chosen shipping method.
Once your order is shipped, you will receive a confirmation email containing the tracking number, if applicable. You can use this tracking number to check the status of your shipment and estimated delivery date.
Please note that shipping times may vary depending on your location, chosen shipping method, and any unforeseen circumstances that may arise during the shipping process.
If you have any questions or concerns regarding your order's shipping, please contact our customer support team, and we will be happy to assist you.
For International shipping:
For international shipping only: Sales Tax and Customs Duty Taxes are not incorporated into the prices shown. Customers may be obligated to pay additional Sales Tax, Customs Duty Taxes based on the value of their purchase and the location of their purchase.
We are pleased to offer delivery services to a wide range of destinations in Europe, including Andorra, Armenia, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Albania, and North Macedonia.
In addition to Europe, we also offer delivery services to North America mainland, including Canada, the United States of America, and Mexico.
Our international shipping services are designed to offer reliable delivery for customers outside the UK. We use Royal Mail Standard and Express services for small and medium parcels weighing less than 2kg. For parcels exceeding 2kg, we use DHL Standard services to ensure timely and efficient delivery.
Whether you need to ship a small package or a larger parcel, our international shipping options offer flexible solutions to meet your needs. Our Royal Mail Standard and Express services are perfect for customers looking for affordable and reliable shipping options for smaller packages. For larger parcels, our DHL Standard services offer quick and efficient delivery to destinations around the world.
If you have any questions or concerns regarding international shipping, please do not hesitate to contact our customer support team. We are always happy to help you find the best shipping options for your needs and answer any questions you may have.
How long it will take for the order to be delivered?
We strive to provide fast and efficient shipping services for all orders placed on our website. All orders placed anytime from Monday to Thursday will be dispatched the next working day, and will arrive 1-3 working days after with your local Royal Mail postman. Please note that any orders placed on Friday, Saturday or Sunday will be dispatched on the following Monday.
For orders that meet the size and weight limits of Royal Mail, we offer two shipping options: Royal Mail 1st Class Signed(or 24 Tracked) and Royal Mail 2nd Class Signed (or 48 Tracked).
If you are using Royal Mail 24 Tracked, you should receive the goods within 24 hours since we had dispatched the parcel. If you have selected Royal Mail 48 Tracked services, your parcel should be with you within 2-3 working day since the items have been dispatched.
We also offer free delivery for all orders over £35 using either DPD 1-2 Days Delivery Service, Evri or Royal Mail 48 Tracked. This is a great way to save money on shipping costs while still receiving fast and reliable delivery for your order.
If you have any questions or concerns about your order's shipping, please do not hesitate to contact our customer support team. We are always happy to assist you in any way we can.
Are the items checked before dispatch?
All our products are carefully checked before posting them. Any faulty or damaged items found, are returned to the supplier.
If you have any other questions about an item's delivery, please contact us via our Contact Us page or by email at firstname.lastname@example.org